Refund policy
[Trusted Mart] Return Policy
Thank you for shopping with us! We take pride in the quality of our products. Please read our return policy carefully before making a purchase, as we enforce a strict return window and item condition standard.
1. Strict 3-Day Return Window
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You have exactly 3 days (72 hours) from the date of delivery or in-store purchase to initiate a return.
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Any return requests made after this 3-day window will be automatically declined.
2. Condition of Items
We maintain a strict policy regarding the condition of returned items to ensure fairness and quality.
Important Notice: We do NOT accept returns for items that are used, worn, altered, or damaged after delivery.
To be eligible for a return, your item must meet the following criteria:
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It must be 100% unused, unwashed, and unworn.
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It must be in the exact same condition as when you received it.
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It must be returned in its original with all tags, labels, and protective seals intact.
3. Inspection Process
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All returned items undergo a thorough inspection upon arrival at our warehouse.
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If our team detects any signs of use, wear, or damage, the return will be rejected, no refund will be issued, and the item will be sent back to you at your expense.
4. How to Start a Return
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Contact us within the 3-day window at [trustedmart09@gmail.com] or [ +91- 7061287409, 8987952997].
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Provide your Order Number and clear photos proving the item is unused and undamaged.
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Once approved, we will provide you with the return shipping instructions.
Contact Us
If you need to initiate a return within your 3-day window, please reach out immediately:
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Email: [trustedmart09@gmail.com]
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Phone: [+91-7061287409, 8987952997]